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I also encountered "clipped" words and occasional "network busy" issues that I did not get in good service areas away from the house with the same phone. Installing the ZBoost increased the number of bars from "0" inside the main room in our house to 3 or 4. However, I encountered problems connecting with the service which I eventually learned came from standing too close to the base unit with the phone (when I noticed a red light flashing). I decided the system was disappointing, and dismantled the installation. It may work better in another location or with a different service provider.
Ran the cable inside and mounted the unit on the wall about 5 ft off the floor. What I found was 3 - 4 bars if the phone was placed about 5 feet above the roof line. Before installing this device, I went on the roof of my single story home to check the quality of cell signal. When we powered it on I was very surprised to find we had 3 - 4 bars. Our phones were useless inside the house, we only got signal if the phone was at a window and even that was sporatic. I installed the booster recieve antenna on a 10 foot mast, this put the antenna 6 foot above the roof. We went to all rooms of the house and found our Sprint cell phones now work in EVERY room of our 2,000 sq ft house, they may not have lots of bars, but we can use them and not drop calls. What a great investment.
I am happy to say that it does give us more signal. We are thinking it is the foil lining of the insulation in our attic. My problem is that I don't have good cell phone signal in my new home. However, I was hoping for better signal; but I guess half the signal is better than none. Verizon says that there is a tower within a two mile radius of our home so it can't be the tower's signal. We bought this product to enable us to have more signal inside our home. I do recommend this product, but just be aware that it may not give you 100% signal. I would also recommend installing the antenna outside on your roof; the higher the better.
I received this product and installed as directed. The manual plainly states Wi-Ex guarantees the product but tech support said I had to deal with the retailer. I don't know why if thesingle frequency does not work.
I get a green power light but that is all. Wi-Ex also verified the same. It does not work at all.
I checked with Verizon before ordering and verifiedI am running on 1900mhz. I called wi-ex tech support and they were less than helpful. One tech wanted me to buy the dual frequency.
I need a signal booster butI want to look for something other than ZBoost. Thishas not been a pleasant experience.
Other reviews indicated problems with performance. I wish I had listened. While the unit was easy to install and start-up, it did not increase the usefullness of our phones in our small house.
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